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Participant or Trip Leader? Find your trip

Frequently Asked Questions

We know there can be a lot of questions when it comes to going on a new adventure! We have added several of the most common questions below to give you answers before you even need to ask.  Please do not hesitate to contact us at support@mvp-intl.com for additional information should you not find what you are looking for here!

Fundraiser FAQ

No, players simply complete the Ticket Request Form and indicate the number of tickets he/she would like to sell. The MVP fundraising coordinator will send the player the requested amount.  It is ok if a player doesn’t sell all of the tickets he/she requested.  They will send all unsold tickets back to MVP with the sold ticket stubs.

A player can sell as many tickets as he/she would like up to the total balance owed on the account!

Players will sell tickets for $20 each.

100% of the money raised by each individual athlete goes directly toward his/her trip!

Once a player is done fundraising and his/her ticket stubs and money have been received, their account will be credited for the full amount raised. NOTE: all tickets (sold and unsold) and money MUST be received by the July deadline.

The raffle is run through MVP International which is a for-profit organization.

Corporate Sponsorship is not directly part of the fundraising program.  However, there can be opportunities for this, please contact us and let us know what you have in mind!

Players can accept cash or checks. Checks can be made payable to either MVP International Athletics, LLC OR to the parent of the player.  If the checks are being made out to the parent of the player, that parent should send ONE check for all cash and checks received.  If checks are being made out to MVP International Athletics, the parent should send these individual checks along with one check for cash received.

Send all payments to:

MVP International Athletics

P.O. Box 419

Vienna, Virginia 22183

Please send ticket stubs AND any unsold tickets to:

Eve Mendolia

1254 Butter Churn Court

Herndon, Virginia 20170

Registration FAQ

YES! Please note this will be subject to availability.

YES! You are able to login to your account at any point to change or update information or add new details (ie. traveler/passport information.). NOTE: There may be deadlines for specific information such as rooming assignments or cancelling your group flight spot so please notify support@mvp-intl.com if you need to make these changes).

You will need to visit the US Department of State Website to begin the process as soon as you know who will be traveling.  This process can take several weeks so do not procrastinate!

You can select to pay in full, 50/50, or monthly. You can pay via e-check or credit card. NOTE: Transaction fees may apply.

You can register your player and one additional adult family member in the beginning to ensure your players spot on the roster.  This information can be updated later if the registered adult changes. It is important to get all travelers in your party registered as soon as you know who will be going on the trip to ensure there is space for everyone, payment deadlines are met and logistical issues are avoided at the last minute.

You can email your support team at support@mvp-intl.com to obtain the email you used to set up the account.  You will then need to login, enter that email address and click on the “Forgot Password” link below the password field.  Follow the prompts to reset your account password and be sure to write down this information as you will need it each time you login.

If you are set up for automatic payments and you no longer wish to use the credit card you initially entered, you will need to delete that card in order to stop those payments from being automatically billed.  You will then need to enter a new form of payment to replace the old one so payments can resume.

Please make sure to read the terms and conditions that you agree to for your specific trip as you register, enroll, and pay for your trip. The specific timelines and circumstances can vary from trip to trip.

With that in mind, there is a timeline of which your deposit and installment payments become non-refundable. This amount increases as the trip departure date approaches.

We begin planning the trip before you enroll to ensure the highest quality service at the best possible rates. Because of this, MVP incurs substantial costs and expenses to plan, prepare, and pre-pay deposits with our suppliers. These expenses include staff to create the experience, support members to help aid you through the trip sign up process, international travel, sports staff members, and group leaders who provide the actual experience.

The refund policy allows us to partially cover the irrecoverable costs invested in your trip as well as the investments in managing the itinerary and experience itself. These costs increase significantly as the date of the trip approaches.

Sport FAQ

Washing uniforms is something that is done on an individual basis on the tour. We always suggest bringing extra pairs of multi-use apparel items such as compression shorts, training apparel, etc. Many participants simply wash their items at the hotel in their room, or, in some cases families will take items to a local laundromat. Our tour staff can help guide you on where to go to get that done. 

All players will get ample playing time. While the goal is always to compete and win, our priority is that players get a great experience in their game or event. No one is investing in an experience with us to go across the world to sit on the bench.

This varies by trip, but in most cases the group will be a mix of hand-selected players and families that will participate on the tour. In most cases, some players know each other but no one knows everyone going in and that is part of the beauty of travel! A trip is one of the best ways to create new friendships through shared unique experiences. Even for those who typically feel shy, an MVP trip is a great way to get out of your comfort zone!

This varies greatly depending on sport, location, and skill level of our team. Please speak with your enrollment coordinator or contact us for questions about this directly.

In many cases there will be training before the trip! Please talk with your enrollment coordinator to understand what the pre-trip training will look like for your group.

Travel FAQ

Absolutely! The trip is designed intentionally for all members of the family from little sister to grandpa! This is an invitation for you and any family members or friends that you would like to travel with.

Absolutely! We always encourage participants to get the most of their experience. You can book a few nights before/after at the group hotel. Please inquire with your client relations team should you wish to take advantage of this opportunity and we will help you secure these arrangements.

If you wish to upgrade, we suggest booking directly with the airline on your own. Our travel team can put a request in for an upgrade but this can be very costly and rarely available.  Please inquire with your client relations team should you wish to pursue this opportunity.

We do our absolute best to ensure that families that wish to room next to each other or have an adjoining door are able to do so. In the vast majority of cases this is not an issue.

If you wish to use airline points/miles, you are absolutely able to do so on your own. We are unable to accept points/miles for group bookings. For hotels, you are unable to use points as the room blocks are made on group contracts. While this gets great deals that you can never get as an individual, it does eliminate the possibility of using points.

Nope! All transportation is included in your trip package. There is no need to rent a car on any MVP trip unless you decide to extend or arrive early and wish to do so.

You are not forced to do anything you don’t want to! There is also free time built into the trip to do things in your own down time. That being said, participating in group activities is a tremendous part of the experience and highly recommended! 

This varies trip by trip and will be covered by your trip enrollment coordinator. In almost all cases for youth team trips, a parent will either be required or highly encouraged. In the event that a parent cannot directly attend for a participating athlete who is a minor, a notarization form will need to completed. Additionally, we ask that the parents of that athlete coordinate with another participating family to ensure that there is a guardian there for their child. MVP’s staff is there to help coordinate, however we want to make sure participants are aware that the trips do not work like a typical school field trip.

Our travel team has a checklist of over 20 different items that we are looking for in our hotels. In addition, we attend various travel industry events and visit the hotels in person before selecting them. The hotels are an essential part of a good trip. On almost all tours, MVP participants will be staying in 4-5* centrally located hotels and resorts. For city-based tours we will put you centrally located and walking distance to main attractions. For island/beach tours, you will typically be beach-front at an incredible resort. 

A few things that are really important to us are… air conditioning, prime locations, clean and modern amenities, swimming pools when possible, great breakfasts, proximity to restaurants, shops, and bars, the hotel staff, and room sizes.

On most trips, we will provide the option to book the group airfare. This will always be a roundtrip economy airfare ticket that typically includes 1 checked bag. You can opt out of the group flight should it be offered which means that you book your own airfare. In this event, you will either meet the group upon arrival at the airport or a designated meeting point. Please note – Ground transportation is being provided for travelers on the group flight and non-group flight travelers who arrive no later than 45 minutes after the group flight arrival. Non-group flight travelers arriving outside of this 45 minute window will be responsible for their own transportation.

Trip Insurance FAQ

MVP is not legally enabled to provide direct legal guidance as it pertains to trip insurance. The MVP team encourages each individual to look into their own trip insurance needs. MVP has found that the AIG Travel Guard Policy and the C & F Travel Insured Policies covers the majority of needs that travelers are looking for and have worked well for our families in the past.  

  • Click images below for policy information

AIG Travel Guard

 

 

Questions Not Answered?

Send in an email to

support@mvp-intl.com

World Class Experiences

MVP International prides itself on organizing world class experiences through the combination of sports, culture, and travel. What makes these experiences so powerful are the individual defining moments that arise and are the source of countless standout lifetime memories.

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